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Fast Shipping
2-Day Express & Priority Overnight
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Arrive Alive
3-day Arrive-Alive Guarantee on all jellyfish
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Care Guide
Detailed video/article guide on caring for your jellyfish
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Expert Support
Professional aquatics experts online support
Jellyfish Shipping Schedule
Shipping Guidelines for Live Jellyfish
- Choose the Right Shipping:
Orders with live jellyfish Must select "Express" or "Priority Overnight" shipping. - Order Cutoff Time:
Orders placed after 12 PM (Eastern) will ship the next business day. - Jellyfish Kit Orders:
If you ordered a jellyfish kit, check your email for a Jellyfish Redemption voucher, which includes your code for jellyfish, food, and Standard Express shipping.
Shipping Schedule:
- 2-Day Express & Standard Overnight: Monday–Thursday
- Priority Overnight: Monday–Friday
| Orders Placed By Noon (Eastern Time) | Mon | Tue | Wed | Thur | Fri | Sat/Sun |
|---|---|---|---|---|---|---|
| Will Be Delivered On | Wed | Thur | Fri | *Sat | **Sat | Wed |
*Orders placed by noon on Thursday: Will be delivered on Saturday (After 12: Ships Monday Or Priority for Friday/Saturday)
**Orders placed by noon on Friday: Priority Overnight For Saturday Only
Saturday Deliveries
- Available for orders placed by 12 PM (EST) on Friday.
- Additional charges apply for Priority Overnight Saturday deliveries.
Tracking Your Shipment
- FedEx tracking provides an estimated delivery time.
- Delivery typically occurs between 11 AM and 2 PM but can range from 9 AM to 8 PM, depending on your location.
- You’ll receive an email with your order details and FedEx tracking number the day before delivery for real-time updates.
Tips for Smooth Delivery
- For better care, have the package delivered to your workplace to avoid exposure to weather.
- Alternatively, call 800-GO-FEDEX after receiving the shipment notification to hold your package at a local FedEx location for pickup.
Shipping Restrictions
- We do not ship live jellyfish to Hawaii, Alaska, PO Boxes, Puerto Rico, or other countries.
- For more information, visit our International Orders page.
